Effective Date: July 01, 2025

Thank you for shopping with Kanchi kitchen. We strive to provide quality products and excellent service. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

We accept returns within [7 / 14 / 30] days of receiving your item, subject to the following conditions:

Eligibility for Returns

• The item must be unused, unwashed, and in the same condition that you received it.
• It must be in the original packaging with all tags, labels, and accessories intact.
• A valid proof of purchase (order number, receipt) is required.
• Certain types of goods are non-returnable, including:
  • Downloadable software products
  • Digital goods or services
  • Perishable goods (if applicable)
  • Customized or personalized products
  • Gift cards

2. Return Process

To initiate a return, please contact us at official.kanchikitchen@gmail.com/+91 97875 76906 with your order details. We will provide instructions for returning your item.

Return shipping costs:

• If the return is due to our error (e.g., defective or incorrect item), we will cover the shipping costs.
• If the return is for other reasons (e.g., change of mind), the customer is responsible for return shipping costs.

3. Refunds

Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund.

If approved, the refund will be processed within [5-10 business days] to your original method of payment. Processing time may vary depending on your payment provider.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at official.kanchikitchen@gmail.com/+91 97875 76906.

5. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account or payment method again.
• Contact your credit card company or bank — it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at official.kanchikitchen@gmail.com.

6. Contact Us