Effective Date: July 01, 2025

Thank you for visiting and shopping at Kanchi Kitchen. We are committed to delivering your orders efficiently and safely. Please read our shipping policy for information on how your order will be processed, shipped, and delivered.

1. Order Processing

All orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Estimates

We currently offer shipping within India. Estimated delivery times are as follows:

Shipping Option	Estimated Delivery Time
Standard Shipping	3-7 business days

Delivery times may vary depending on your location and unforeseen circumstances.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, if available. You can track your order using the link provided in the email.

4. Delivery Delays

While we strive to deliver your order promptly, delays may occasionally occur due to:

• High order volumes
• Weather conditions
• Public holidays
• Courier service disruptions

We appreciate your patience and understanding in such situations.

5. Delivery Address Accuracy

Please ensure that your shipping address is accurate and complete at the time of purchase. We are not responsible for:

• Delays or failed deliveries due to incorrect or incomplete addresses
• Lost packages resulting from incorrect address information provided by the customer

6. Damaged or Lost Packages

If your order arrives damaged or is lost during transit:

• Please contact us immediately at official.kanchikitchen@gmail.com
• Provide your order number and photos of the damaged product (if applicable)
• We will work with the courier to resolve the issue and offer a replacement or refund where applicable

7. International Shipping

At this time, we do not offer international shipping. We only ship within India.

8. Contact Us